Kingdom Casino Terms and Account Rules

Account Rules and Eligibility

At Kingdom Casino, every account must be registered by a player aged 18 or older, or higher where local law requires it. Registration requires a mobile number, email address, username, password and real legal name, and our binding language for all terms is English. We allow 2FA on accounts and a standard password recovery flow through signing in to your account.

Prohibited Conduct

We prohibit VPN or proxy use when accessing our site, and balances built up while masking location may be forfeited. Multi-accounting is not allowed, and linked accounts sharing the same device, address, wallet or card can be closed. Employees, former employees of our service providers, affiliates and their family members are not permitted to hold a playing account with us.

Account closure requests go through live chat. A permanent closure lasts 30 days, after which reactivation can be requested. We keep KYC, transaction and communication records for 5 years, and any lifetime deposits over £2,000, a withdrawal request, or suspicious activity will trigger full verification before funds move.

Bonus Clauses at a Glance

Our bonus terms set clear limits on how deposit bonuses can be used and what caps apply once wagering is underway, as explained further on our wagering requirements page.

These figures show why a large bonus takes time to clear: a £2 maximum bet while wagering a £4,000 deposit bonus means many spins are needed before the 25x win cap is reached.

We require bonuses to be activated manually before they apply to a deposit, and main and bonus balances are combined, with winnings locked until wagering is complete. Bonus buys or activating in-game features with an active bonus are not permitted, and wagering is cancelled once the balance falls to £0.20. Around 60 titles, including Book of Dead, Sweet Bonanza, Big Bass Bonanza and Gonzo's Quest, along with all live casino games and sports betting, are excluded from casino bonus wagering, and none of it counts toward clearing a bonus.

Table games, live casino, video poker and sports bets also do not count toward wagering on our casino bonuses. We treat bonus hunting, including multi-accounting or placing single bets that make up most of a bonus balance, as abuse, and winnings gained this way can be voided with accounts suspended. Chargebacks raised without first contacting our support team may lead to account suspension, so any payment dispute should be raised through our channels first.

Full details of how these clauses interact with deposits and payouts sit within our broader overview of what we offer, and any disagreement over an outcome or a bonus decision can be raised through our complaints process.